Listening for Understanding
Waypoint Message
True listening is like giving someone a gift - the gift of being truly seen and heard. When you listen for understanding rather than just waiting for your turn to speak, something magical happens. You build bridges instead of walls, create safety instead of stress, and discover that every person has something valuable to share. This superpower doesn't require special talent, just the willingness to be curious about others. When you practice deep listening, you're not just helping someone else feel valued - you're training your brain to be more patient, empathetic, and wise. Every conversation becomes a chance to grow.
Success Strategies
1. The Curiosity Question: When someone shares something with you, ask one genuine follow-up question that shows you want to understand their experience better. Try phrases like "What was that like for you?" or "Help me understand..."
2. The Mirror Check: At the end of conversations, briefly reflect back what you heard: "So it sounds like you're feeling overwhelmed about the presentation because you want it to go well." This shows you were listening and gives them a chance to clarify.
3. Device-Free Listening: Choose one conversation each day where you put away your phone completely and give someone your full attention. Notice how this changes the quality of your connection.
Shift your thinking:
Use the shift cards below to reframe your outlook on the day.
Connection Matters:
Use the connection cards below to start a conversation with the people around you.